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CRM 2.0 – Where Web 2.0 meets CRM (CRM Today) - Rmail

Rick Enrico, Founder, President & CEO, Juice Media Worldwide, LLC. One of the hottest trends in e-Commerce and retail marketing is the adaptation of Web 2.0 applications like blogs, wikis, video, RSS, widgets and podcasting into the marketing and customer relationship management process.
Link - Wed, 05 Sep 2007 07:55:33 GMT - Feed (1 subs)
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