Yelp Taps Diners' Social Networks With Check-in Comments - Forbes
Check-in comments are like Yelp’s Tips feature, but they are more private and can be seen only by you and your friends. With updates like these, Yelp is trying to make its platform more social in order to improve engagement, which would drive ...
Hypatia Research Group Announces “Leveraging Social Channels for Customer Service & Support” - YAHOO!
Coverage includes: CRM, Business Intelligence, Customer Analytics, Social Media, Marketing Automation, Information Management, and GRC. Since 2001, clients have relied on us for industry insight, expertise and independent market research for guidance in ...