Calabrio Delivers the Power of Web 2.0 Speech Analytics to Workforce Optimization - TMCnet
MINNEAPOLIS, July 17, 2012 /PRNewswire via COMTEX/ -- Calabrio, Inc., a leading provider of contact center workforce optimization and analytics software, today unveiled the first Web 2.0-based Speech Analytics application to be fully-integrated ...
Facebook Falls as Use on Social Site Drops: San Francisco Mover - Bloomberg
Facebook Inc. (FB), operator of the world’s largest social-network, declined as much as 3.9 percent, adding to an 8.1 percent slide yesterday, after a report from Capstone Investments said the number of users fell over the past six months.