Calabrio Delivers the Power of Web 2.0 Speech Analytics to Workforce Optimization - PR Newswire
MINNEAPOLIS, July 17, 2012 /PRNewswire/ -- Calabrio, Inc., a leading provider of contact center workforce optimization and analytics software, today unveiled the first Web 2.0-based Speech Analytics application to be fully-integrated within a ...
Syria's cyberwars: using social media against dissent - The Christian Science Monitor
Now we know why: It's easier to track people –and find out who is against you – if you can monitor computer traffic to such sites, or trick visitors into clicking on tainted links that download spyware onto their computers, rights activists ...
