Calabrio Delivers the Power of Web 2.0 Speech Analytics to Workforce Optimization - Embedded.com
MINNEAPOLIS, July 17, 2012 /PRNewswire/ -- Calabrio, Inc., a leading provider of contact center workforce optimization and analytics software, today unveiled the first Web 2.0-based Speech Analytics application to be fully-integrated within a ...
Olympic viewing: NBC critics loud on social media - FOX News
NEW YORK – In the age of social media, NBC now has millions of television critics who make their opinions known about every aspect of Olympics coverage instantly. They've even set up their own hashtag on Twitter: (hash)nbcfail. The online ...
