Calabrio's New Web 2.0 Speech Analytics to WFO: Transforming Contact Center Software - TMCnet
It was announced just today that Calabrio (News - Alert) Inc., a provider of contact center workforce optimization (WFO) and analytics software, has officially unveiled its f irst Web 2.0-based Speech Analytics application to be fully integrated within a ...
Report: Chatwing Introduces New Global Shout Box with Social Media Login Options - YAHOO!
The Chatwing shoutbox is now available to everyone. This new chat tool is loaded with social media login options, offering effective communication leverage. Chatwing can also be used as a visibility booster for any blog or website. Social media ...
