Debenhams & Empathica Recognised for Best Use of Social Media to Enhance Loyalty - Yahoo Finance
The leading store department group Debenhams has won the Best Use of Social Media to Enhance Loyalty award for its work with Customer Experience Management (CEM) expert Empathica and their GoRecommend social media advocacy application at the ...
Social Media Tributes: Remembering the Victims of the Colorado Shooting - New York Times Blogs
As my colleague, Erica Goode, reports in an article about those who died, some people did not learn the fate of their missing relatives or friends until late Friday night after many of them had conducted desperate searches at area hospitals.