Salesforce Insights Helps Companies Analyze Social Networking Activity - Forbes
Salesforce.com has unveiled its latest social offering dubbed Insights. As an update to the already successful Radian6 social monitoring software, Insights is designed not only to register the reader’s sentiment but also intent as well as ...
'The Tyranny of the OR' For Social Media Marketing - Forbes
An all-too-common question I get from startups and small businesses is “Which is the right social media platform for my business?” Is it Facebook, Twitter, LinkedIn, or one of the other 200 active platforms vying for attention these days?