Workforce Optimization Software incorporates speech analytics. - ThomasNet Industrial News Room
July 24, 2012 - Part of Calabrio ONE suite, Web 2.0-based Calabrio Speech Analytics turns recorded phone transaction into meaningful data that is automatically reviewed, categorized, analyzed, and made ready for action. Real-time monitoring application ...
Protecting your identity on social media sites like Facebook and Twitter - Abc Local Web
July 30, 2012 (CHICAGO) -- Tracy Samantha Schmidt of Crain's Social Media Group shares some tips on how to protect your identity online. -Google yourself to understand what is discoverable about yourself. Use different variations on your name and also look ...
